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359 | Powerful Insights on Improving Customer Service with Shep Hyken

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Discover how to improve customer service with new insights to get to the heart of the issue. Every business has to create systems to improve customer service. Today’s interview is with Shep Hyken, a true master of customer service. Shep shares with you how to think about customer service and what to do about it. Today is all about how to improve customer service.

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357 | The New Rules Of Sales Using Linkedin with Phil Gerbyshak

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How to improve your sales using Linkedin. Linkedin is not new. In fact, more than 10 years ago I was using to help me grow my business. The new era of sales requires you to use the tools in ways that allow you to connect and engage before you try to sale. I talk to Phil Gerbyshak today to get new insights on using LinkedIn for sale. Discover the art of more sales using Linkedin in today’s interview.

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355 | Creating a Culture of People First with Janel Laravie

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Putting people first is the way it should be. But I write it that way because sometimes it is not. Janel Laravie shares with me how putting people first has changed her culture and business to be among the fastest growing companies in America. Janel’s company Chacka Marketing made the Inc5000 list this year based on putting people first. Learn how creating a culture of people first changes the leadership and results for this company.

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353 | How to Create Systems To Operate Your Business with Mike Michalowicz

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Does getting your business to run like clockwork sound like a dream? To me the idea of the business running smoothly and clients being cared for is SEXY. Yes. I said sexy. If you can align your team and the systems in your business to run like clockwork you have something special. Today’s interview is with Mike Michalowicz, author of Clockwork, The Pumpkin Plan, Profit First, and other books too. He is a fantastic speaker and just all around great guy. I am excited to share with you my interview on how to create systems to operate your business.

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351 | How Do you Double Your Company

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How do you double your company revenues and impact in the world?

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349 | Vulnerability is NOT a Weakness in Leadership With Dov Baron

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Have you ever heard or thought that vulnerability was a weakness? It is a prevailing thought in our world that you have to be strong and resilient. However, I believe in leadership you are strong and resilient when you are not afraid bot be vulnerable. Today, I share my interview with Dov Baron. Dov is a strong leader. He advises other leaders. He is amazing, and he shares why vulnerability is not a weakness. Take it all in and let it change you as a leader. Learn how to be vulnerable and why it is so important.

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Creating a Growth Culture with Mike Popowski

347 | Creating a Growth Culture with Mike Popowski

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Do you want to make the Inc5000 next year? If you do, you must have a growth culture. This is a culture that goes beyond just focus on performance to create real growth inside the company. Today’s guest is Mike Popowski who is the CEO for Dagger Agency. Dagger was the fastest growing agency in Atlanta in 2017 and made the Inc5000 list this year with a 3-year growth rate of 482%. Mike and I talk about how that was possible and what you need to have to create a growth culture.

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345 | Leadership that Activates the Entrepreneurial Mindset With Frank Blake

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When you get employees to think like entrepreneurs, you get them to see the work they do from a different perspective. I have noticed this in my own business for years, and it has been confirmed in my work with Inc5000 leaders. Today I talk with a legend in leadership with a corporate perspective on leadership. Frank Blake, retired CEO of The Home Depot, shares with me insights on leadership that can help anyone that wants to lead more effectively and to creates a sense of ownership amongst all levels of the company. Learn how Leadership that Activates the Entrepreneurial Mindset can change your organization no matter the size of it.

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343 | How to Sell On Value Instead of Price with Paul Reilly

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You have likely heard of selling on value. Or maybe you know it as Value-based pricing. No matter what you call it, when you understand your value and can align your sales process to value — you will have a powerful way to grow your business. Paul Reilly is our guest who literally wrote the book on value selling. Paul and I talk about how to do it, why you must and the finer elements of how to sell on value.

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341 | How to Regain Trust with Stephen MR Covey

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Trust is essential in business, leadership, and relationship. But what happens when you lose trust. What do you do next? I have a great interview with Stephen M.R. Covey about how to regain trust. This message is not just for leaders or even just business people. Listen in for Stephen’s insights on how to regain trust.

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how to regain trust with Dr. Stephen MR Covey

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339 | How to Lead Salespeople with Deb Calvert

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Every company depends on sales for growth. When you start adding people to your team that will sell your services or products, you must learn how to lead salespeople. Sales are critical, and it could be the most important hires you make in the company. Also, it can take months for someone to get up to speed and start selling. This can be very expensive. Today I am talking with Deb Calvert about how to lead salespeople. Deb is an expert in an area of leadership. Enjoy today’s interview where you will learn how to lead salespeople.

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339 featuring Deb CalvertShare the LOVE and TWEET about this episode.

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337 | How to find the right agency for you with Tyler Sickmeyer

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Have you ever wondered how to find the right agency for you? Today we talk about marketing agencies, but I think this conversation applies to any service provider. I am talking to Tyler Sickmeyer who shares with you fundamental questions to ask your agency to ensure that you are hiring a strategic partner and not just a vendor. Tyler is the CEO of Fidelitas Development who works with major brands to develop powerful marketing strategies.

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Find the right agency with Tyler Sickmeyer

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