The Power of Focus and Customer Alignment with Steve Holm at Copper
- The Power of Focus
- Understanding Copper’s Mission
- The CRM Market Landscape
- Aligning on Focus
- Prioritizing Leadership Tactics
- The Role of Scorecards
- Transparency in Team Alignment
- Managing Team Priorities
- Defining the Ideal Customer
- Building Team Buy-In
- Leadership Reflections
- Navigating Tough Conversations
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