Bold leadership is the new normal in today’s fast past world. Change is constant. I got a chance to go in the trenches with a bold leader, Nav Salimian. Nav tells his story of growth by breaking from the old …
Corporate culture is the foundation for your growth, innovation, and your impact. You must be able to monitor your corporate culture and change it when necessary. The culture of your organization defines how you approach new ideas and how your …
This is a [Special] episode today. Seeing your choices is about voting. It is about diving deep into your beliefs to uncover the real choices that are available to you. To grow and reach your potential you have to be …
We have all experienced productive procrastination. It is a conscious choice to focus on something that needs to get done and avoid the tasks that are most important to your growth. I have felt this many times in prioritizing my …
We all want to have effective meetings. We want to be needed and have our ideas heard in our meetings. Effective meetings are essential to growth. Our meetings are a big part of our communication rhythm. My guest today is …
Many leaders believe the nirvana of business is a performance culture. They focus on the need to create results and that is usually a focus on the measurement of profits, revenue, inventory, cash flow, etc. However, a performance culture puts …
The big debate in business is customer first or employee first. For many, it is a hard decision. I asked seventeen Inc, 5000 leaders of the fastest growing companies, the same question. The only one said customer first. The other …
Operations Management is the process of streamlining the systems of the business. When you grow fast, you often have to change some of the outdated operations management procedures to ensure that you can keep improving. In other words, you have …
Overcoming self-doubt is part of the journey to growth. Embracing it and learning to grow through it is the key. I was at an event where Sara Blakely, founder of Spanx, was talking about her journey to success. She was …
Every CEO or leader has spent some time in what I call firefighter mode. It is that type of leadership where you are the one that has to make decisions and put out fires. You want to be a servant …
Discover how to improve customer service with new insights to get to the heart of the issue. Every business has to create systems to improve customer service. Today’s interview is with Shep Hyken, a true master of customer service. Shep …
If you desire to become a better leader, you must be willing to look inside yourself. Leadership is as much as you (the leader) as it is about the people you are leading. This short video gives you a perspective …
How to improve your sales using LinkedIn. LinkedIn is not new. In fact, more than 10 years ago I was using to help me grow my business. The new era of sales requires you to use the tools in ways …
It is commonly said that a business is a collection of systems. Our job as leaders and owners is to create systems that allow us to attract customers, enroll them, serve them and create experiences they will share with others. …
Putting people first is the way it should be. But I write it that way because sometimes it is not. Janel Laravie shares with me how putting people first has changed her culture and business to be among the fastest …