Many leaders believe the nirvana of business is a performance culture. They focus on the need to create results and that is usually a focus on the measurement of profits, revenue, inventory, cash flow, etc. However, a performance culture puts …
The big debate in business is customer first or employee first. For many, it is a hard decision. I asked seventeen Inc, 5000 leaders of the fastest growing companies, the same question. The only one said customer first. The other …
Operations Management is the process of streamlining the systems of the business. When you grow fast, you often have to change some of the outdated operations management procedures to ensure that you can keep improving. In other words, you have …
Overcoming self-doubt is part of the journey to growth. Embracing it and learning to grow through it is the key. I was at an event where Sara Blakely, founder of Spanx, was talking about her journey to success. She was …
Every CEO or leader has spent some time in what I call firefighter mode. It is that type of leadership where you are the one that has to make decisions and put out fires. You want to be a servant …
Discover how to improve customer service with new insights to get to the heart of the issue. Every business has to create systems to improve customer service. Today’s interview is with Shep Hyken, a true master of customer service. Shep …
If you desire to become a better leader, you must be willing to look inside yourself. Leadership is as much as you (the leader) as it is about the people you are leading. This short video gives you a perspective …
How to improve your sales using LinkedIn. LinkedIn is not new. In fact, more than 10 years ago I was using to help me grow my business. The new era of sales requires you to use the tools in ways …
It is commonly said that a business is a collection of systems. Our job as leaders and owners is to create systems that allow us to attract customers, enroll them, serve them and create experiences they will share with others. …
Putting people first is the way it should be. But I write it that way because sometimes it is not. Janel Laravie shares with me how putting people first has changed her culture and business to be among the fastest …
When you think about creating a culture for growth, you want to have 3 aspects of your culture aligned. Today, we talk about your team. You will learn how to create a stronger team. You will discover two critical elements …
Does getting your business to run like clockwork sound like a dream? To me the idea of the business running smoothly and clients being cared for is SEXY. Yes. I said sexy. If you can align your team and the …
How to be a more effective leader with these 4 C’s in the art of leadership. I struggled as a leader until I was able to understand the power of these four words that start with the letter C. When …
How do you double your company revenues and impact in the world? In this episode we’ll cover: How Do you Double Your Company: The Transcript Target Audience: Josh is an expert contributor to GOBankingRates and has been featured on National television …
Do you want to create success? Many people focus on what the must do to have success. This short video is a different take on it. It is about you must give up to create success. How to Create Success: The …